Welcome to the Official Website of Nauvoo Water Works

Our Mission

At Nauvoo Water Works, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs...Payment Options...

Conservation Tips

There are a number of easy ways to save water, and they all start with you. When you save water, you save money on your utility bills. Here are just a few ways...Conservation Tips

Recent News View All »

Frozen Pipes?

December 14, 2023

When temperatures are consistently at or below freezing:

If you have pipes that are vulnerable to freezing, turn water off at the source and empty the pipes of residual water.
Open cabinet doors to expose pipes to warmer room temperatures to help keep them from freezing.

If your pipes freeze:

Shut off the water immediately. Don't attempt to thaw frozen pipes unless the water is shut off. Freezing can often cause unseen cracks in pipes or joints.
Apply heat to the frozen pipe by warming the air around it, or by applying heat directly to a pipe. You can use a hair dryer, space heater or hot water. Be sure not to leave space heaters unattended, and avoid the use of kerosene heaters...

The Role of Water in Preparedness: Essential Kits for Every Season

September 02, 2025

September is National Preparedness Month, a time to reflect on how ready we are for unexpected events. Whether it's severe weather, a natural disaster, or a power outage, one thing is for certain: water plays a crucial role in our preparedness plans.

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